Privacy Policy

Last Updated: October 31, 2026

This Privacy Policy explains how Amaan Global, owned and operated by Ahmed Waseem ("we," "us," or "our"), collects, uses, stores, and discloses your personal information when you visit, access, or use our website, mobile application, online store, products, services, or otherwise communicate with us (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

1. Personal Information We Collect

"Personal Information" means information that identifies you or can reasonably be associated with you. Depending on how you interact with our Services, we may collect the following categories of information.

Contact Information

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Other contact details you provide

Account Information

• Username

• Password

• Account preferences

• Profile information

• Other information associated with your account

Transaction Information

• Products or services viewed

• Products added to cart or wishlist

• Purchases, returns, exchanges, cancellations, and orders

• Order history

• Transaction details

Payment Information

Payment information may include payment method, transaction details, payment confirmation, and other information necessary to process payments.

Payment information may be collected and processed directly by third-party payment providers. We may not directly store complete payment card information.

Communications

We may collect information you provide when you contact us, submit an inquiry, request customer support, provide feedback, or communicate with us through any available channel.

Device and Technical Information

We may automatically collect information such as:

• IP address

• Browser type

• Device type

• Operating system

• Network information

• Unique device identifiers

• General location information

• Referring URLs

Usage Information

We may collect information about how you interact with our Services, including pages visited, features used, links clicked, search activity, and the date and time of your interactions.

2. How We Collect Personal Information

We may collect Personal Information from the following sources.

Directly From You

When you:

• Create an account

• Place an order

• Submit a form

• Make a purchase

• Subscribe to communications

• Contact customer support

• Participate in surveys, promotions, or other activities

• Otherwise provide information to us

Automatically

We may automatically collect certain information when you access or use our Services through cookies, pixels, tags, log files, and similar technologies.

From Service Providers

We may receive information from third-party service providers that help us operate our Services, process payments, provide analytics, deliver communications, manage customer support, or perform other business functions.

From Third Parties

We may receive information from business partners, advertising partners, social media platforms, publicly available sources, or other third parties where permitted by applicable law.

3. How We Use Personal Information

We may use Personal Information for purposes including the following.

Providing and Improving Our Services

• Process and fulfill orders

• Provide products and services

• Process payments

• Manage accounts

• Provide customer support

• Process returns, refunds, and exchanges

• Remember preferences

• Personalize your experience

• Improve our website, products, and services

Marketing and Advertising

Where permitted by applicable law, we may use your information to:

• Send promotional communications

• Send offers and updates

• Display advertisements

• Measure advertising performance

• Personalize marketing communications

• Provide information about products or services that may be relevant to you

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Security and Fraud Prevention

We may use information to:

• Protect our Services

• Verify accounts

• Detect and prevent fraud

• Investigate suspicious or unauthorized activity

• Protect our users, business, and property

• Maintain the security of our systems

Communication

We may use your information to:

• Respond to inquiries

• Provide customer support

• Send service-related notifications

• Provide order and transaction updates

• Communicate important information regarding our Services

Legal and Compliance Purposes

We may process Personal Information when necessary to:

• Comply with applicable laws

• Respond to lawful requests

• Enforce our terms and policies

• Protect our legal rights

• Resolve disputes

• Prevent or investigate unlawful activity

4. How We Share Personal Information

We may disclose Personal Information to third parties when reasonably necessary for the purposes described in this Privacy Policy.

These parties may include:

Service Providers

Companies that provide services such as:

• Payment processing

• Website hosting

• Cloud storage

• Shipping and fulfillment

• Analytics

• Customer support

• Marketing

• Communication services

• Security and fraud prevention

• Information technology

Business and Marketing Partners

We may share certain information with business, advertising, or marketing partners where permitted by applicable law.

Third-Party Services

If you choose to interact with third-party services, social media platforms, payment providers, or other integrations through our Services, certain information may be shared with those providers.

Their use of your information is governed by their own privacy policies.

Legal Requirements

We may disclose information when required or permitted by law, including in response to:

• Government requests

• Court orders

• Subpoenas

• Legal proceedings

• Law enforcement requests

• Regulatory requirements

Business Transfers

If our business is involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar transaction, Personal Information may be transferred as part of that transaction.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to operate and improve our Services.

These technologies may help us:

• Remember your preferences

• Keep you signed in

• Understand how visitors use our Services

• Analyze website performance

• Improve functionality

• Personalize content

• Measure advertising effectiveness

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of our Services.

6. Third-Party Websites and Services

Our Services may contain links to websites, applications, products, or services operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party services.

We recommend reviewing the privacy policies and terms of any third-party websites or services you access.

7. Children's Privacy

Our Services are not intended for children who are below the minimum age permitted under applicable law.

We do not knowingly collect Personal Information from children in violation of applicable laws.

If you believe that a child has provided us with Personal Information, please contact us using the details provided below so that we can take appropriate action.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect Personal Information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information is completely secure. Therefore, we cannot guarantee absolute security of your information.

You should also take reasonable steps to protect your account credentials and avoid sharing passwords or other sensitive information with unauthorized persons.

9. Data Retention

We retain Personal Information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide our Services

• Maintain business and transaction records

• Comply with legal obligations

• Resolve disputes

• Prevent fraud

• Enforce agreements

• Protect our legal rights

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your Personal Information, including the following.

Right to Access

You may have the right to request access to the Personal Information we hold about you.

Right to Correction

You may have the right to request correction of inaccurate or incomplete information.

Right to Deletion

You may have the right to request deletion of your Personal Information, subject to applicable legal exceptions.

Right to Data Portability

In certain circumstances, you may have the right to receive your Personal Information in a portable format or request that it be transferred to another organization.

Right to Withdraw Consent

Where processing is based on consent, you may have the right to withdraw your consent.

Right to Opt Out of Marketing

You may opt out of promotional emails or other marketing communications at any time by following the unsubscribe instructions included in those communications.

Even after opting out of marketing communications, we may continue to send essential transactional or service-related communications.

11. How to Exercise Your Rights

To exercise any applicable privacy rights or ask questions about how we handle your Personal Information, contact us using the details provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

We will process valid requests within the timeframe required by applicable law.

12. International Data Transfers

Depending on the services we use and where you are located, your Personal Information may be transferred to, stored in, or processed in countries other than your country of residence.

Where required by applicable law, we will use appropriate safeguards for international transfers of Personal Information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle Personal Information.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise any applicable privacy rights, you may contact us using the information below.

Business Name: Amaan Global
Owner / Legal Entity: Ahmed Waseem
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Website: [WEBSITE URL]

Business Address:
HBR Layout, Alpha Eden
Bangalore, Karnataka 560043
India

Customer Support Hours:

• Days: 6 days a week

• Hours: 11:00 AM–6:00 PM

• Time Zone: Indian Standard Time (IST)

We aim to respond to customer queries as soon as reasonably possible during our customer support hours. Response times may vary depending on the volume and nature of inquiries.