Terms of service

Terms of Service

Effective Date: October 31, 2026

Welcome to Amaan Global.

These Terms of Service ("Terms") govern your access to and use of [WEBSITE URL], including any products, services, features, content, and functionality provided through the website (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Services.

1. About Us

Amaan Global is operated by:

Business Name: Amaan Global
Owner / Legal Entity: Ahmed Waseem
Address: HBR Layout, Alpha Eden, Bangalore, Karnataka 560043, India
Phone: [PHONE NUMBER]
Email: [EMAIL ADDRESS]

Throughout these Terms, the words "we," "us," "our," and "Amaan Global" refer to the business operating the Services.

2. Use of Our Website

By using our Services, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.

  • Use the website only for lawful purposes.

  • Not attempt to interfere with, disrupt, or damage the website or its systems.

  • Not use the Services for fraudulent, unauthorized, or unlawful activities.

  • Not copy, reproduce, modify, distribute, or misuse website content without permission.

  • Not attempt to gain unauthorized access to any part of the website, server, account, or system.

  • Comply with all applicable laws and regulations.

We reserve the right to restrict, suspend, or terminate access to the Services if we reasonably believe they are being misused or these Terms have been violated, subject to applicable law.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, availability, and other information displayed on the website are accurate.

However, minor differences in colour, appearance, packaging, size, presentation, or other characteristics may occur due to screen settings, photography, manufacturing variations, or packaging updates.

We reserve the right to correct errors, update product information, modify product specifications, or change product availability at any time.

4. Product Availability

All products and services are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact you regarding the order and provide an appropriate resolution, including cancellation and refund where applicable.

5. Pricing and Payments

Unless otherwise stated, prices displayed on the website are in Indian Rupees (INR).

We reserve the right to change prices at any time. Price changes will not affect confirmed orders except where a correction or adjustment is permitted by applicable law and the customer is appropriately informed.

Applicable shipping charges, taxes, discounts, fees, or other charges will be displayed during the ordering or checkout process where applicable.

Payments may be processed through third-party payment gateways or payment service providers.

By making a payment, you agree to comply with the applicable terms and conditions of the payment provider.

6. Order Acceptance

Placing an order through our website constitutes a request to purchase the selected products or services.

An order may be cancelled, declined, or limited in certain circumstances, including:

  • Product or service unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent or unauthorized activity

  • Incorrect or incomplete customer information

  • Delivery limitations

  • Payment issues

  • Technical errors

  • Other circumstances beyond our reasonable control

If payment has already been received for an order that we cancel, the eligible amount will be refunded according to our Return and Refund Policy, where applicable.

7. Shipping and Delivery

Where applicable, we aim to dispatch and deliver physical products within the estimated delivery period displayed on the website or communicated to the customer.

Delivery times may vary depending on:

  • Customer location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Transportation disruptions

  • Government restrictions

  • Other circumstances beyond our reasonable control

Once an order has been handed over to a third-party courier or delivery provider, delivery is subject to that provider's operations and policies.

Customers are responsible for providing a complete and accurate delivery address and contact information.

For digital products or services, delivery may take place electronically through email, account access, download links, or another method specified at the time of purchase.

For additional information, please review our Shipping Policy, where applicable.

8. Cancellation

Customers may request cancellation before an order is dispatched or before a digital product or service has been delivered or accessed, where applicable.

Once an order has been dispatched, cancellation may no longer be possible. In such cases, the customer may need to follow the applicable return procedure.

Any eligible refund will be processed according to our Return and Refund Policy and applicable law.

Nothing in this section limits any cancellation rights available to consumers under applicable law.

9. Returns, Replacements, Exchanges, and Refunds

Returns, replacements, exchanges, cancellations, and refunds are governed by our Return and Refund Policy.

Customers should review the applicable Return and Refund Policy before placing an order.

Certain products or services may have specific return or refund conditions, subject to applicable consumer protection laws.

10. Customer Information

Customers are responsible for ensuring that the information provided during registration, checkout, or communication is accurate and complete, including:

  • Full name

  • Delivery address

  • Mobile number

  • Email address

  • Billing information

  • Other information required to process an order or provide a service

We are not responsible for delivery failures, delays, communication issues, or other problems caused by incorrect or incomplete information supplied by the customer, except where applicable law provides otherwise.

Our collection and handling of personal information are described in our Privacy Policy.

11. Intellectual Property

Unless otherwise stated, all content available through our Services, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Text

  • Graphics

  • Website design

  • Product descriptions

  • Videos

  • Illustrations

  • Software

  • Digital materials

  • Other original content

is owned by or licensed to Amaan Global or its respective content owners.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit our content without prior written permission, except where permitted by applicable law.

12. Third-Party Services

Our Services may use or integrate with third-party services, including:

  • Payment gateways

  • Courier and delivery providers

  • Hosting providers

  • Analytics services

  • Advertising platforms

  • Communication providers

  • Social media platforms

  • Other technology or service providers

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent policies, availability, security, or practices of third-party service providers, subject to applicable law.

13. User Accounts

If our Services allow you to create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Providing accurate account information.

  • Keeping your account information up to date.

  • Not sharing your account credentials with unauthorized persons.

  • Notifying us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws, subject to applicable legal requirements.

14. Limitation of Liability

We make reasonable efforts to keep our website and Services available, secure, and accurate. However, we do not guarantee that the Services will always be uninterrupted, error-free, secure, or free from technical issues.

To the extent permitted by applicable law, Amaan Global shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the Services or delays or failures caused by circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits any rights, remedies, warranties, or protections that cannot legally be excluded or limited under applicable law.

15. Force Majeure

We shall not be responsible for delays or failures to perform our obligations to the extent caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Pandemics or epidemics

  • Strikes

  • Government restrictions

  • War

  • Civil unrest

  • Transportation disruptions

  • Internet or telecommunications failures

  • Other unforeseen events beyond our reasonable control

Where such circumstances affect an order or service, we will make reasonable efforts to minimize disruption and communicate material delays where appropriate.

This section does not remove any consumer rights or obligations that cannot be excluded under applicable law.

16. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India, subject to applicable consumer protection laws and other mandatory legal requirements.

Any disputes arising in connection with these Terms shall be handled by the competent courts or dispute resolution forums having jurisdiction under applicable law.

Nothing in this section limits any statutory rights available to consumers.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, products, services, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this page.

Your continued use of the Services after updated Terms are published constitutes acceptance only to the extent permitted by applicable law. Where required, we will seek your consent to material changes.

We encourage you to review these Terms periodically.

18. Contact Us

If you have questions about these Terms of Service, our products, or our Services, please contact us using the details below.

Business Name: Amaan Global
Owner / Legal Entity: Ahmed Waseem

Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Website: [WEBSITE URL]

Business Address:
HBR Layout, Alpha Eden
Bangalore, Karnataka 560043
India

Customer Support Hours:

  • Days: 6 days a week

  • Hours: 11:00 AM–6:00 PM

  • Time Zone: Indian Standard Time (IST)

When contacting us about an existing order, please keep your order number ready so we can assist you more efficiently.